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Terms of service

The www.e-leathercare.com is the online store that displays and sells of toiletries and care of footwear and leather goods. Before you enter the online store and browse our website, we invite you to consult the following terms and conditions which apply specifically to the use of the shop, located at www.e-leathercare.com

Make sure you agree to the following terms and conditions because any transaction with us through this website www.e-leathercare.com is governed by the following terms and your transaction with us implies acceptance of these terms.

1. Conditions

The e-leathercare reserves the right to unilaterally amend or update these terms and conditions of transactions made via the e-shop. The e-leathercare undertakes to inform users of any changes and any changes through the website of this online store. It is clarified that the change does not take orders conditions which have already been done.

2 Information and Products

E-leathercare representation as to the completeness and accuracy of the information given on the website www.e-leathercare.com, both as regards the existence of the essential features described in the case of each product available, and for accuracy of data on the provided by the online store e-leathercare, services, subject to any technical or typographical errors that have escaped or occur unintentionally or due to any downtime of the site on grounds of force majeure.

3 Limitation of Liability 

The e-leathercare in timely information to end consumers of their products unavailability. The online store e-leathercare is not responsible for any technical problems that might occur when users attempt to access the website and during this and related function or compatibility of their own infrastructure with the use of the website. Also e-leathercare is not responsible for acts or omissions of third parties, particularly unauthorized third party interventions in products and / or services and / or information available through it. 

4. Copyright 

The website www.e-leathercare.com is the official website of e-leathercare. All content of the website posted by e-leathercare, including pictures, graphics, photographs, text, services and products are property of e-leathercare and protected by the relevant provisions of Greek law and European law's names, images, logos and trademarks representing e-leathercare and / or its online store and its products are proprietary trademarks and trademarks of e-leathercare and protected by Greek, European and international trade laws trademarks and intellectual property rights and unfair competition.

5. Security

The e-leathercare recognizes the importance of the issue of the safety of your personal data and your online transactions and take all necessary measures with the most modern and advanced methods to ensure maximum safety. All information related to your personal information and transactions are secure and confidential.

Customer Recognition

The codes used to identify you is two: Password (e-mail or username) and the Personal Security Password (password), which every time you enter your access to provide complete security to your personal information.
You have the ability to change your Security Code (password) and your e-mail address (e-mail) as often as you wish. The only person who has access to your information are through the above code and you are solely responsible for maintaining the secrecy and concealment by third parties. In case of loss or leakage should be an immediate warning for us, otherwise the online store e-leathercare is not responsible for the use of a password by an unauthorized person. We recommend that, for security reasons, change the password at regular intervals to avoid using the same codes and easily detectable (eg date of birth). We recommend to use not only letters and numbers and symbols and create password.

Trade Secret

Confidentiality is obvious. The same basic principles apply to traditional trade in the case of e-commerce (electronic commerce). All information transmitted by the user / member in e-leathercare is confidential and e-leathercare has taken all the necessary steps to use them only to the extent necessary in the context of service. Some of the measures taken are the following:
Only authorized employees have access to the information of your transaction and only when necessary, eg for the processing of your applications.
The e-leathercare does not disclose customer information and transactions, unless written authorization from you or this court decision or other public authority.
If the e-leathercare use third parties to support its systems, ensure the guarantee of confidentiality.
For your own safety, you will also have to handle all information provided through the service as confidential and secret and shall not make any disclosure to third parties.

6. Privacy

When you visit the pages of www.e-leathercare.com you may be asked to provide personal information about you (name, surname, email address, shipping products, etc..) Typically to process your orders or to provide our services. Any personal data anywhere on the pages and services of websites www.e-leathercare.com, held solely for purposes relating to your transactions with us to improve the service and ensure the operation of the service and may not be used by any third party (except as required by law to relevant authorities).
At any time the user reserves the right to update or object to the further processing of data in accordance with the legislation on the protection of personal data.

7 ORDER CANCELLATION - Cancellation

Cancellation of orders may be made ​​in the following cases:
a) Before you complete the order during the online order process, you can cancel or modify the quantity you selected.
b) The consumer shall have 14 calendar days to withdraw if he has made distance purchases without stating reasons and he / she is only charged the cost of returning the product. The supplier side, must repay the money within 14 calendar days from the day on which the consumer was informed.

8 RETURN / product change

  Return and replacement of a product is possible under the following conditions:
▪ first contact in the phone 0030 2313043575 or send an email justifying the reason for the return.
▪ return to be made within 15 calendar days of receipt.
▪ the product is not being used.
▪ The product is accompanied by all the necessary documents to prove the transaction (Invoice, Receipt).

All shipping costs are charged to the client

11 Return / Change Defective Products

In cases where a demonstrable fault of e-leather.com sold defective products and poor quality or wrong in taking the order, the pricing, the shipping, damaged in transit, poor packaging, etc. then assume full responsibility for replacement as well as forwarding expenses.

9 Payment

7 The shipment of products made ​​by the company's courier. Payment can be made ​​by: Cash or PayPal, shipping costs borne by the customer.

10 Delay Order

Your order may be delayed for the following reasons:
The product has been delayed to be sent from our supplier: To be able to offer very competitive prices we order our products from a very wide range of suppliers. But there are cases where an order we can be "stuck" on the transfer. In such a case, we will contact you to ask if you want to deliver your order without this product or to suggest an alternative. This item would send it to you immediately upon receipt.
In times of extreme weather or strikes, and in any event of force majeure, which can affect the transport and delivery of your order.
If it is impossible to telephone and / or e-mail (e-mail) communication with you (if a problem occurs on your order, or in connection with the product or in relation to the payment of) because eg your information you entered is not properly updated.

11 Informative e-mail (newsletters)

1 The e-leathercare periodically send informational email.
2 The e-leathercareden responsible if the newsletter is not delivered to the destination.
3 If you wish to cease receiving information newletter or wish to unsubscribe from a whole new system of sending e-leathercare, you can notify us by using the contact form of the site.
4 Updating the e-leathercare, is only if you select it, and as long as you wish. However, if you make an order in the e-leathercare, by using our site, send automated informational messages (email) on the development of your order. There is no way to disable these updates, the mission of which is a prerequisite for the proper development of your order. The e-mail them to invite you sure you can get to you and keep it throughout the course of our transaction. It is your duty, if you do not receive the relevant e-mail, according to the general conditions governing dealings, let us know without delay.
The above prices include VAT 23%